FAQs

How do I place an order?

Ordering online from DIELL SWIMWEAR is easy! While viewing an item you would like to purchase, simply select your size, color and quantity needed then click ‘Add to Cart’. You can review the items in your Cart at any time by clicking on the ‘Cart’ icon in the top right corner of every page. Once you have reviewed the items in your shopping cart, you can either continue shopping or continue to checkout and place your order.

I've placed and order, what now?

Once an order is placed, please allow up to 2 hours for your confirmation email to be received to your registered email address. We recommend checking your Junk/Spam mail folder as well. If you do not receive a confirmation email within this time, simply contact our Customer Care team.

Can I cancel my order without being charged?

Unfortunately, we are not able to cancel an order after it has confirmed through our system and payment has been received.

Where is my order?

You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there. For all orders, please allow 2-6 business days from the date of shipment for your package to arrive. 

Note: This time frame applies to US orders only.